Head of Operational Risk Management

Key Responsibilities:

·         Develop operational plans aligned with the bank’s strategies and policies.

·         Support the management team in developing, formulating, and implementing the Operational Risk Management “Policy House” to identify, assess, and mitigate operational risk.

·         Govern and organize ttb’s operational risk reporting and analysis systems.

·         Establish and maintain the operational risk dashboards and heatmap standards.

·         Develop, review, update, and communicate the Operational Risk Management Framework, Risk Appetite Statement, policies, and minimum standards.

·         Own and execute proactive Operational Risk Management initiatives, including new projects and enhancements to Operational Risk Management systems and tools.

·         Provide expert advice to Business Operational Risk Managers and Business Units/Sub-Units on Operational Risk Management related matters.

·         Challenge and advise on operational risk using Operational Risk Management tools such as RCSA, KRI, KCT, incident tracking, and risk assessment processes.

·         Define standard templates for reporting to committees and coordinate with CORM and BORM teams on related procedures.

·         Manage and administer CORM’s risk awareness activities, tooling, and website, in consultation with subject matter experts.

·         Support the career development of team members.

Qualifications:

·         Bachelor's degree in business, finance, or a related field

·         Minimum of 10 years of experience in operational risk management and process improvement within the banking industry, with at least 5 years in a leadership role

• Knowledge of regulatory requirements related to operational risk management in banking, is essential, and experience with regulatory reporting and automation tools is preferred.

·         Knowledge of financial products and services, regulatory compliance, and risk and control processes.

·         Ability to identify and implement process improvements that enhance efficiency and prevent risk.

·         Excellent analytical and problem-solving skills, with the ability to analyze complex data and identify key insights, using data analytics and other digital tools.

·         Excellent interpersonal, communication, and leadership skills to collaborate with other departments, senior management, and stakeholders.

·         Ability to work independently and collaboratively with cross-functional teams, using design thinking methodologies to drive collaboration and innovation.

·         Professional certifications in risk management or project management is a plus.