Specialist - Product Implementation (Business Analysis)

Roles and Responsibilities

• Responsible for gathering and analysis business requirement, evaluate alternative solutions and determine feasibility & practicality in user requirement.
• Project management activities for the implementation and related activities of Retail Loan Origination System.
• Work with IT to optimize the use of existing of technology or enhance/develop systems to automate or enable digital-ready Retail Process.
• Execute initiatives to increase customers' self-service adoption and reduce ttb's cost to serve with the goal to achieve target Retail Customer Experience at all ttb customer touch point.
• Develop and deliver the project related documents and presentations and support on strategic and implementation plan.

Qualifications:

• Bachelor’s degree in Economics, IT or related fields.
• Working experience in role Project Manager, Business Analysis, System Analysis role.
• Work closely with various cross-functional team and external vendors for system implementation to ensure user requirement completion, project timeline and quality are met.
• Problem Solving skill to manage, maintain and troubleshooting for Retail Loan Origination System.
• Communication experience in communicating with a range of people to liaise with the value chain.